This Store is of DRAGON GROUP CHINA producs, DGC Group and is a service created with the purpose of providing the most common products bought by customers worldwide in DGC, at the best price as possible. Due to shipping fees and zonification by our main shipping companies, Express Mail Services do not cover all the world. To use the service , you just need to click in the zone and buy directly here and paying with pay pal. In Some Countries where the destination is too far away from the main city hubs, shipping can be denied, changed into other service provider or customer must pay extra fees in advanced for the package to be delivered.
Dragon Group China will use the best service for the destination at convenience and according to our policies to guarantee delivery of the product in the next 3 business weeks.
Price includes Shipping and Handling to your zone, shipping does not include price until reach your hands including customs in your country. The customs duties are part of any importation of any person to any country as you are doing buying directly from China. Sometimes the product are checked in customs, other times are not, but that does not make DGC responsible for customs duties. That is the customer responsibility.
We do not have our own shipping company, we do not have personal or crew in the airports or staff in customs of your country. That is why the time of transit and the handling of the product after leave our office is out of our control. We pack the best, we ship with insurance protecting the external damage, but many times the vibration and movement can disrupt a product functionality inside, usually products are made to be shipped in Containers that are treat carefully, not in airplanes one by one. But that is why we have our customer support, to help you with any inconvenience, please be patient in transit time delays due to the people handling the package or customs authorities in China or your Country.
If you buy in a wrong zone, you are refunded and the business is canceled with no more considerations, we do not accept customer " mistakes with no intention", we know always the intentions, each zone is clearly informed and we do not like to play games. This is serious and you need to follow the zone rules.
Mostly product transit time AFTER left China (after leaves DGC office, pass through Chinese customs , pass Hong Kong and is in a plane to your country out of the China airport or Hong Kong airport Runway) to your country, will take 1 and half business week, those are 8 to 10 normal days, but some countries this time usually according to our experience is more. After leaving China, to Italy and some parts of North Europe are around 2 business weeks or 15 days, to South America and Islands 3 business weeks or 20 days. Usually 3 Business weeks is the time we consider for general in each shipment to be delivered as in some cases, customs delays, weather and logistics delays by shipping companies can happen. If you have any delay after 3 weeks, please contact us immediately at red#dragongroupchina.com ( Please change # for @ )
Shipments are handled by other company that is not Dragon Group China, if the product is damaged externally, immediately talk to the shipper in front of you, after product is accepted and signed that is difficult, if the damage is internal due to bad transportation, vibration or handling , please talk to black#dragongroupchina.com ( Change # for @)
Warranty includes any malfunction during certain period of time or defective on arrival, for any technical support write to stores#dragongroupchina.com ( Change # for @ ).
ONLY WHEN YOU BUY FROM US, IF YOU DO NOT BUY FROM US, IS NOT FOR US TO HELP YOU BUT TO YOUR SELLER.
For inquires, prices, other products write to blue#dragongroupchina.com
If you read and these considerations are clear for you, please proceed to your zone to purchase the product you need.